Terms of Use

Terms and Conditions of Use for the Bruxless Website

Version of 06/06/2026

This website is operated by Bruxless. Throughout the site, we use the terms "we," "us," and "our" in reference to Bruxless. This website, including all information, tools, and services it provides access to, is offered by Bruxless to you, the user, on the condition that you accept all the terms, conditions, policies, and notices stipulated herein.

By visiting our site and/or purchasing something from our company, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions,” “Terms of Use”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the Site, including, without limitation, individuals who are visitors, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not be able to access the website or use its services. If these Terms of Use are considered an offer, acceptance is expressly limited to them.

Any new tools or features added to this shop are also subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your

responsibility to check this page periodically for changes. Your continued access to or use of the website after the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our

products and services to you.

SECTION 1 – ONLINE STORE TERMS OF USE

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over

networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, by necessity, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be addressed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website,

other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

ARTICLE 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Bruxless, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

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Terms of Use for the Bruxless.care application

Version dated 06/06/2026

These General Terms of Use, hereinafter referred to as the "GTU", define the conditions under which the company Bruxless, a simplified joint-stock company with a capital of €1,287,500, whose registered office is located at ZI Saint-Maurice 25 Place de l'Encas 04100 Manosque, FRANCE, registered with the Manosque Trade and Companies Register under number 894 562 826, represented by its President Guillaume Collinot, whose activities include the operation of a technical and electronic design office, the design, production, and sale of electrical and electronic products, the sale of software and programming, the design of technical parts, as well as quality and technical service provision, and whose email is contact@bruxless.com.

The GTU apply to any person using the Headset, the Application, the User Account, the cloud Services, or any other associated service, hereinafter referred to as the "User."

1. Definitions

In these GTU, the terms below have the following meanings:

Application: refers to the mobile application, published by the Company, which allows, in particular, to configure and administer the Headset.

Account: refers to the personal space created by the User to access all or part of the Services.

Headset: refers to connected equipment provided by the Company.

Data: refers to data generated, transmitted, collected, and processed during the use of the Headset, the Application, or the Services, including, where applicable, technical, usage, configuration, diagnostic data, or personal data.

Services: refers to all services provided by the Company, including, in particular, the Application, cloud functionalities, dashboards, notifications, software updates, data storage, and processing.

Cloud Services: refers to the remote infrastructure enabling, in particular, connection, authentication, communication, processing, hosting, backup, updating, and administration of the Headset.

User: refers to any natural person using the Headset, the Application, or the Services.

2. Acceptance of the GTU

The use of the Headset, the Application, or the Services implies full and complete acceptance of these GTU.

The User accepts the GTU when creating their Account, during the first configuration of the Headset, when installing the Application, or when using the Services.

If the User does not accept the GTU, they must cease all use of the Headset, the Application, and the Services.

When the User acts on behalf of a company, an administration, or any other organization, they declare having the necessary powers to accept the GTU on behalf of that organization.

3. General Description of Services

The available functionalities may vary depending on the Headset model, the Application version, the subscribed plan, User rights, available connectivity, and applicable technical or regulatory constraints.

create and manage an Account;
associate one or more Headsets with the Account;
configure the Headset;
connect the Headset to a WiFi network;
consult data transmitted by the Headset;
receive alerts, notifications, or reports;
benefit from software or firmware updates;
access diagnostic, maintenance, or support services;
synchronize Data with the Company's Cloud Services.

4. Conditions for Access to Services

Access to the Services requires:

a compatible Headset;
a mobile device compatible with the Application;
a functional Internet connection;
a network compatible with the technical specifications communicated by the Company;
creation of an Account;
acceptance of these GTU;
compliance with the technical prerequisites indicated in the documentation.

The User is responsible for the compatibility of their equipment, their Internet connection, and their network environment.

5. Account Creation and Security

To access certain functionalities, the User must create an Account by providing accurate, complete, and up-to-date information.

The User is responsible for the confidentiality of their identifiers, passwords, authentication methods, and access rights. They undertake not to disclose them to unauthorized third parties.

Any action performed from the User's Account is deemed to have been carried out by them, unless proven otherwise.

The User undertakes to immediately inform the Company in case of suspicion of unauthorized access, loss, theft, or compromise of their identifiers.

The Company may impose or recommend the use of additional security measures, including strong authentication, password rotation, or revocation of active sessions.

6. Headset Installation, Configuration, and Use

The User undertakes to install, configure, and use the Headset in accordance with the documentation provided by the Company, best practices, safety instructions, and applicable regulations.

The User acknowledges that the proper functioning of the Headset may depend on factors external to the Company, including:

network quality;
Wi-Fi, Bluetooth coverage;
battery status.

The User must not use the Headset under conditions not specified in the documentation, nor in an environment likely to endanger the safety of persons, property, networks, or information systems.

Unless expressly stated otherwise, the Headset and Services are not intended for use as a critical safety, emergency, medical monitoring, vital industrial control system, or as a device whose failure could result in serious bodily injury, environmental damage, or material damage.

7. Connectivity and Third-Party Services

The Headset may communicate with Cloud Services via various networks or protocols. The User acknowledges that the availability, quality, latency, and security of communications may depend on services provided by third parties.

The Company cannot be held responsible for failures attributable to telecommunications operators, internet service providers, hosting providers, application platforms, operating systems, or app stores.

8. Software and Firmware Updates

The Company may provide updates for the Application and the Headset firmware.

These updates may aim, in particular, to:

correct anomalies;
improve security;
add, modify, or delete functionalities;
ensure compatibility with third-party systems;
comply with legal, regulatory, or technical obligations;
maintain the continuity of Services.

Some updates may be automatic or necessary for maintaining the security and proper functioning of the Headset. The User undertakes not to prevent updates essential for the security or compliance of the Services.

Refusal, interruption, or failure of an update may lead to a degradation or partial or total unavailability of the Services.

For Users, updates necessary for maintaining the conformity of the digital good or service are provided in accordance with applicable legal provisions.

9. Availability, Maintenance, and Evolution of Services

The Company implements reasonable means to ensure access to the Services. However, the Services are provided subject to technical, maintenance, security, operational, and network availability constraints.

The Company may temporarily suspend access to all or part of the Services to carry out maintenance, update, migration, security, correction, or improvement operations.

The Company may also modify the Services, their architecture, their functionalities, or their access modalities, subject to compliance with its legal and contractual obligations.

In case of emergency, particularly in the event of a security breach, attack, risk to system integrity, or abusive use, the Company may immediately suspend all or part of the Services without prior notice.

10. User Obligations

The User undertakes to use the Headset, the Application, and the Services in accordance with these GTU, the documentation, and applicable laws and regulations.

They are prohibited from, in particular:

using the Services for illicit, fraudulent, abusive, or harmful purposes;
bypassing authentication, security, or access control mechanisms;
attempting to access unauthorized Data, systems, accounts, or Headsets;
modifying, disassembling, decompiling, or altering the firmware, the Application, or the Services, except where legally required;
introducing viruses, malicious code, scripts, or payloads likely to compromise the Services;
disrupting, saturating, or altering the Company's or third parties' infrastructures;
using the Headset in an environment not compliant with specifications;
reselling, renting, sub-licensing, or making the Services available without authorization;
collecting or processing third-party data without an appropriate legal basis;
using the Headset for illicit or disproportionate surveillance purposes.

The User is responsible for the uses made by themselves, their employees, their administrators, their guests, their secondary users, or any person to whom they grant access to the Headset or the Services.

11. Data and Personal Data Protection

In connection with the use of the Headset, the Application, and the Services, Data may be collected, transmitted, hosted, or processed.

When this Data constitutes personal data, it is processed in accordance with applicable regulations, notably the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés).

Detailed terms and conditions regarding the processing of personal data are described in the Company's Privacy Policy, available at: rgpd@bruxless.com

This Privacy Policy specifies, in particular:

the identity of the data controller;
the categories of data processed;
the purposes of processing;
the applicable legal bases;
data retention periods;
the recipients of the data;
the rights of data subjects;
the modalities for exercising these rights;
the security measures implemented.

The User undertakes, when using the Headset or the Services in a professional context or on behalf of third parties, to comply with their own obligations regarding personal data protection.

12. Technical, telemetry and diagnostic data

The Company may collect technical Data necessary for the operation, security, maintenance, diagnosis, improvement or provision of the Services.

This Data may include, as applicable:

the Headset identifier;
the firmware version;
technical logs;
connection status;
system errors;
performance data;
configuration settings;
security events;
diagnostic information;
feature usage metrics.

This Data is used in compliance with applicable regulations and, when it constitutes personal data, in accordance with the Privacy Policy.

13. Alerts, notifications and measurements

The Services may allow the sending of alerts, notifications, reports or measurements from the Headset.

The User acknowledges that this information may be affected by measurement errors, transmission delays, loss of connectivity, configuration issues, network disruptions, hardware limitations or unavailability of third-party services.

The User remains responsible for verifying the information received and the decisions made based on it.

14. Security

The Company implements technical and organizational measures to protect the Services, Data and communications against unauthorized access, loss, alteration or unauthorized disclosure.

However, the User acknowledges that no system connected to the Internet can guarantee absolute security.

The User undertakes to contribute to the security of the Headset and the Services, in particular by:

using strong passwords;
keeping their equipment and software up to date;
protecting their local network;
limiting access to authorized persons;
reporting any vulnerability or anomaly.

Any suspected vulnerability can be reported to the following address: rgpd@bruxless.com

The Company reserves the right to suspend or limit access to an Account, Headset or Service in case of security risk, abnormal use, incident, suspected compromise or violation of these T&Cs.

15. Intellectual property

The Company remains the owner of all intellectual property rights relating to the Headset, the Application, the Services, software, firmware, interfaces, databases, trademarks, logos, documentation, content, architectures, algorithms, APIs and graphic elements.

The T&Cs do not confer any ownership right on these elements to the User.

Subject to compliance with these T&Cs, the Company grants the User a personal, non-exclusive, non-assignable, non-transferable and revocable right to use the Application and the Services for their own needs, for the duration of authorized use.

Any unauthorized reproduction, representation, adaptation, modification, extraction, reuse, decompilation, reverse engineering or exploitation is prohibited, unless otherwise required by mandatory legal provisions.

16. API, integrations and developer access

When the Company provides APIs, SDKs, webhooks or integration interfaces, their use may be subject to specific conditions.

The User undertakes not to use these interfaces in a manner likely to compromise the security, availability, integrity or performance of the Services.

The Company may limit, suspend or revoke access to APIs in case of abusive use, exceeding quotas, security risk, non-compliance with applicable conditions or technical necessity.

17. Content and data provided by the User

The User is solely responsible for the content, settings, names, images, documents, commands, comments or data they provide, configure or transmit via the Services.

The User guarantees that they have all necessary rights, authorizations and legal bases to use this content and data.

The Company reserves the right to delete, block or suspend any content that is manifestly unlawful, dangerous, fraudulent or contrary to these T&Cs.

18. Suspension and termination

The User may stop using the Services at any time, subject to the conditions applicable to any subscriptions or contractual commitments.

The Company may suspend or terminate access to the Services in case of:

violation of these T&Cs;
unlawful, fraudulent or abusive use;
breach of the security or integrity of the Services;
non-payment for a paid service;
request from a competent authority;
commercial or technical cessation of a Service;
technical or regulatory impossibility of continuing to provide the Service.

Termination may result in the deactivation of certain functionalities, loss of access to the Account, dissociation of the Headset or deletion of certain Data, in accordance with the Privacy Policy and applicable legal obligations.

19. End of life, end of support and cessation of cloud services

Some Headsets or Services may be subject to a limited support period, particularly for technical, security, regulatory or commercial reasons.

The Company may cease the marketing, support or operation of all or part of the Services, subject to compliance with its legal and contractual obligations.

Where applicable, the Company will inform Users of the terms of end of support, migration, data export or deactivation of Services.

The User acknowledges that certain Headset functionalities may depend on cloud Services and may be limited or unavailable if these Services cease.

20. Warranties

The warranties applicable to the Headset, Application or Services are those provided by law and, where applicable, by the applicable commercial or contractual conditions.

For consumer Users, the Company complies with applicable legal warranties, including the legal guarantee of conformity and the warranty against hidden defects, under the conditions provided by the texts in force.

Unless otherwise required by mandatory legal provisions, the Company does not guarantee that the Services will be error-free, continuously available, compatible with all equipment or suitable for a particular use not expressly provided for.

21. Liability

The Company is liable for direct damages caused to the User due to a proven breach of its contractual obligations, under the conditions provided by law.

The Company cannot be held responsible for damages resulting from:

improper installation or configuration of the Headset;
use not in conformity with the documentation;
unauthorized modification of the Headset, Application or Services;
failure of the Internet, electrical or telecom network;
third-party equipment or service;
User negligence in securing their Account or network;
failure to install necessary updates;
force majeure;
use in an unforeseen critical context;
a decision made exclusively on the basis of an alert, notification or measurement provided by the Headset.

Unless otherwise required by mandatory legal provisions, the Company shall not be liable for indirect damages, operating losses, data losses, loss of opportunity, loss of revenue, damage to image or indirect commercial damages.

22. Force majeure

Neither party shall be held liable for a breach resulting from an event of force majeure within the meaning of French law, including in particular natural disasters, fires, floods, pandemics, conflicts, acts of terrorism, external strikes, general network outages, major cyberattacks, administrative decisions, massive infrastructure failures or any event reasonably beyond the control of the party concerned.

23. Proof

Connection logs, technical traces, timestamps, application logs, event histories and records kept by the Company may be used as evidence, in compliance with applicable regulations.

24. Modification of the T&Cs

The Company may modify these T&Cs to take into account, in particular, legal, regulatory, technical, commercial or functional developments.

The new T&Cs will be brought to the attention of the User by any appropriate means, including via the Application, website, Account or by email.

In the event of substantial modification, the User may be invited to accept the new T&Cs. Failing acceptance, access to certain Services may be limited or interrupted.

25. Assistance and support

The User may contact the Company's support at the following coordinates:

Email support: contact@bruxless.com

Support terms, hours, response times and service levels may vary between xx and xx days.

26. Applicable law and competent jurisdiction

These T&Cs are governed by French law.

In case of dispute, the User is invited to first contact the Company to seek an amicable solution.

For consumer Users, mandatory rules relating to consumer mediation and jurisdictional competence apply.

27. Contact

For any questions regarding these T&Cs, the User may contact the Company at the following address: contact@bruxless.com